Fitulix · Support
Guidelines for returns and cancellations
Contact the support team before sending a return or requesting a cancellation.
Order Cancellations
If you need to cancel an order, contact support as soon as possible and include your order number. The team will confirm the options available for your order.
Returning an Item
Return eligibility and timing follow the seller's policy and applicable consumer law. Contact support for instructions before sending anything back.
Refund Process
If a refund is due, it is returned to the original payment method. Processing time depends on the payment provider.
Return Address
Contact support for the correct return instructions and address for your order.
Need Assistance?
Contact our customer service team if you need help with a cancellation, return or refund.